Migrating Authentication of Office 365 Backup Set

Starting with %edition_name% v8.3.6.0, existing backup sets are suggested to be migrated to use Modern Authentication. This will ensure that moving forward there will be no backup and restore issues to be encountered once Microsoft implements its product roadmap for Modern Authentication. This only needs to be done once per Office 365 user account.

Existing Office 365 backup sets may have been created using an ordinary Office 365 account or an Office 365 account with the Global Admin role. The following are the required Office 365 account that must be used to authorize the migration of authentication of the existing Office 365 backup set:

• When migrating to Hybrid Authentication, any type of Office 365 account may be used to authorize the migration of authentication.
• When migrating to Modern Authentication, if the existing Office 365 backup set was created using an ordinary Office 365 account, an Office 365 Global Administrator account is required to be used to login their credentials to authorize the migration of authentication.

The following are the two (2) migration scenarios:

• Basic Authentication to Hybrid Authentication
• Basic Authentication to Modern Authentication:
  
  using an ordinary Office 365 account
  
  using an Office 365 account with Global Admin role
  

To migrate a backup set from Basic Authentication to Hybrid Authentication:

1. Logout all Office 365 account on the default browser before starting the migration of backup set.
2. In the %edition_name% main interface, click Backup Sets.
3. Select the backup set that you want to migrate to Hybrid Authentication.
4. Click [Continue].
5. Click [Authorize].
6. Sign in to your account.
7. If MFA is enforced, enter the verification code sent to your mobile device and click [Verify]. Otherwise proceed to the next step.
!

The verification code will only be required if the MFA status of an Office 365 account is enforced.

8. Copy the authorization code.
9. Go back to %edition_name% and paste the authorization code. Click [OK] to proceed.
10. Click [Save] to finish the migration.

To migrate a backup set from Basic Authentication to Modern Authentication using an ordinary Office 365 account:

1. Logout all Office 365 account on the default browser before starting the migration of backup set.
2. In the %edition_name% main interface, click Backup Sets.
3. Select the backup set that will be migrated.
4. Click [Continue].
5. Click [Authorize].
6. Ask your administrator to sign in using an Office 365 account with Global Admin role in order to migrate the backup set.
7. If MFA is enforced, enter the verification code sent to your mobile device and click [Verify]. Otherwise proceed to the next step.
!

The verification code will only be required if the MFA status of an Office 365 account is enforced.

8. Copy the authorization code.
9. Go back to %edition_name% and paste the authorization code. Click [OK] to proceed.
10. Click [Save] to finish the migration.

To migrate a backup set with Basic Authentication to Modern Authentication using an Office 365 account with a Global Admin role:

1. Logout all Office 365 account on the default browser before starting the migration of backup set.
2. In the %edition_name% main interface, click Backup Sets.
3. Select the backup set that will be migrated.
4. Click [Continue].
5. Click [Authorize].
6. Sign in to your account.
7. If MFA is enforced, enter the verification code sent to your mobile device and click [Verify]. Otherwise proceed to the next step.
!

The verification code will only be required if the MFA status of an Office 365 account is enforced.

8. Copy the authorization code.
9. Go back to %edition_name% and paste the authorization code. Click [OK] to proceed.
10. Click [Save] to finish the migration.