Migrating Authentication of Office 365 Backup Set
Starting with %edition name% v8.3.6.0 or above, existing backup sets are suggested to be migrated to use Modern Authentication. This will ensure that moving forward there will be no backup and restore issues to be encountered once Microsoft implements its product roadmap for Modern Authentication. This only needs to be done once per Office 365 user account.
There are two methods in migrating existing Office 365 backup sets, one is to migrate to Hybrid Authentication, and another is to migrate to Modern Authentication. The following are the required Office 365 account that must be used to authorize the migration of authentication of existing Office 365 backup sets:
- When migrating to Hybrid Authentication, the users Office 365 account may be used to authorize the migration of authentication.
- When migrating to Modern Authentication, an Office 365 account with a Global Admin role is required to be used to login their credentials to authorize the migration of authentication.
The following are the two (2) migration scenarios:
- Basic Authentication to Hybrid Authentication
- Basic Authentication to Modern Authentication
!
Due to the current limitation with Microsoft API, Modern Authentication is currently not suitable for backup sets with Personal Sites selected. As a temporary workaround for Office 365 backup sets which require backup of Personal Sites should migrate to Hybrid Authentication until the issue has been resolved by Microsoft.
To migrate a backup set from Basic Authentication to Hybrid Authentication
- Logout all Office 365 account on the default browser before starting the migration of backup set.
- In the %edition_name% main interface, click Backup Sets.
- Select the backup set that you want to migrate to Hybrid Authentication.
- Click [Continue].
- Click [Authorize].
- Sign in to your account.
- If MFA is enforced, enter the verification code sent to your mobile device and click [Verify]. Otherwise proceed to the next step.
!
The verification code will only be required if the MFA status of an Office 365 account is enforced.
- Copy the authorization code.
- Go back to %edition_name% and paste the authorization code. Click [OK] to proceed.
- Click [Save] to finish the migration.
To migrate a backup set from Basic Authentication to Modern Authentication:
- Logout all Office 365 account on the default browser before starting the migration of backup set.
- In the %edition_name% main interface, click Backup Sets.
- Select the backup set that will be migrated.
- Click [Continue].
- Click [Authorize].
- Ask your administrator to sign in using an Office 365 account with Global Admin role in order to migrate the backup set.
- If MFA is enforced, enter the verification code sent to your mobile device and click [Verify]. Otherwise proceed to the next step.
!
The verification code will only be required if the MFA status of an Office 365 account is enforced.
- Copy the authorization code.
- Go back to %edition_name% and paste the authorization code. Click [OK] to proceed.
- Click [Save] to finish the migration.